Nicol Transmissions (UK) Ltd is committed to complying with the UK’s Data Protection laws and the European General Data Protection Regulation (GDPR) for the protection of personal data.
The following data privacy notice explains the circumstances in which Nicol Transmissions (UK) Ltd. will collect personal data from you, why it is being collected, how we will use it and to whom we might disclose it if necessary. If you use our website to contact us via email, you may be asked to provide certain information about yourself. Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
Information we collect:
In order to enter into an agreement with Nicol Transmissions (UK) Ltd we will collect, store and use elements of your personal data. The processing of this personal data is a contractual requirement and is necessary by Nicol Transmissions (UK) Ltd. in order to administer your account and to provide the service you have requested from us.
When you approach Nicol Transmissions (UK) Ltd, to engage in our services, we will ask for your consent to collect and process your personal data. Failure to provide this consent and/or personal data may mean we will be unable to execute the contract and could result in termination of our services.
When engaging Nicol Transmissions (UK) Ltd., you will usually need to disclose the following:
• First name(s), surname or company name
• Address and post code
• Email address
• Telephone and mobile number
• Vehicle Registration Number
• Vehicle Make and Model
Sharing of data with other data controllers:
At Nicol Transmissions (UK) Ltd., we take your privacy seriously and the information we hold about you is confidential. We will only disclose it outside Nicol Transmissions (UK) Ltd., when:
• You have given us your consent to do so
• It is necessary for the performance of an agreement of which you will be made aware
• In order to obtain professional advice (e.g. legal advice)
• We or others need to investigate or prevent crime (e.g. to fraud prevention agencies)
• The law permits or requires it
• Regulatory or governmental body requests or requires it, even without your consent
• There is a duty to the public to reveal the information
Data Analytics and Cookies:
Protecting your privacy:
In order to protect the personal data collected from you by Nicol Transmissions (UK) Ltd. against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational, security measures are constantly improved as part of our technological development. In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy. As a general rule, if you currently have a contract with Nicol Transmissions (UK) Ltd., we will store the data for a period of six years for compliance with our general legal obligations and for the exercise or defence of any legal claims. If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you.
Subject Access Requests:
You have the right to request access to a copy of the personal information that we hold about you. This is also known as a ‘Subject Access Request’. This information is provided to you free of charge and includes the right to: request and receive details of the processing of your data, the correction of inaccurate data and the deletion of your personal data. We can refuse to respond or charge a ‘reasonable fee’ of £25 inc. VAT when a request is manifestly unfounded, excessive or repetitive. If you wish to request this information, please contact us in writing.
Nicol Transmissions (UK) Ltd would like to reassure all of our customers that we remain OPEN. We have made all of the necessary changes to our working procedures, following Government guidelines to ensure the safety of our staff and customers.